Support That Moves Real Estate Forward

Support That Moves Real Estate Forward

The support engine behind smoother operations and happier tenants

20+ Real Estate Powerhouses Already Trust Us

Our Services

Trusted Support for Real Estate Growth

Real estate is in our DNA. Backed by Modium Holding’s 18 years and 150+ projects, Spectra turns expertise into everyday support.

All tenants

Pending Lease Approvals

  • Compliance Check

    Due on 2nd july

  • Tenant Screening

    Background check in progress

  • Lease Agreement Draft

    70% prepared

  • Move-in Documentation

    Pending submission

  • Renewal Reminder

    Sent to tenant

All tenants

Pending Lease Approvals

  • Compliance Check

    Due on 2nd july

  • Tenant Screening

    Background check in progress

  • Lease Agreement Draft

    70% prepared

  • Move-in Documentation

    Pending submission

  • Renewal Reminder

    Sent to tenant

All tenants

Pending Lease Approvals

  • Compliance Check

    Due on 2nd july

  • Tenant Screening

    Background check in progress

  • Lease Agreement Draft

    70% prepared

  • Move-in Documentation

    Pending submission

  • Renewal Reminder

    Sent to tenant

Streamline Tenant & Lease Operations

We manage the entire tenant lifecycle, from screening and onboarding to lease administration and renewals, ensuring compliance, accuracy, and peace of mind for property managers.

Multilingual Tenant Care

Lease Administration

On-Demand Tenant Support

Whether it’s maintenance logging, rent inquiries, or scheduling a property viewing, our support teams respond in real time across phone, chat, and email, keeping tenants satisfied.

Maintenance Requests

Scheduling

Hi Ana, how can I help you today?

You can use this assistant to request maintenance, check your rent status, schedule property viewings, or get support in your preferred language

|

Add document

Hi Ana, how can I help you today?

You can use this assistant to request maintenance, check your rent status, schedule property viewings, or get support in your preferred language

|

Add document

Hi Ana, how can I help you today?

You can use this assistant to request maintenance, check your rent status, schedule property viewings, or get support in your preferred language

|

Add document

Payment Processing..

Rent Payment

Billing Inquiry

Reminder Sent

Pending

Processing

Completed

Payment Processing..

Rent Payment

Billing Inquiry

Reminder Sent

Pending

Processing

Completed

Payment Processing..

Rent Payment

Billing Inquiry

Reminder Sent

Pending

Processing

Completed

Simplify Rent & Payment Management

From tracking rent collections to assisting with billing queries and issuing payment reminders, our financial support services ensure accuracy, transparency, and reliability for property managers.

Billing Support

Payment Reminders

Compliance & Data Management

We handle the behind-the-scenes essentials, from digital archiving and data entry to regulatory compliance checks, so you can focus on growth while staying audit-ready.

Document Archiving

Compliance Tracking

Hey Prooperty Manager

Here is your compliance & data schedule

On going project :

Lease Compliance Review

90% Finsihed

Schedule

Mo

Tu

We

Th

Fr

Sa

Su

Document Uploadl

Completed

Regulatory Check

Scheduled 10:00 AM

Hey Prooperty Manager

Here is your compliance & data schedule

On going project :

Lease Compliance Review

90% Finsihed

Schedule

Mo

Tu

We

Th

Fr

Sa

Su

Document Uploadl

Completed

Regulatory Check

Scheduled 10:00 AM

Hey Prooperty Manager

Here is your compliance & data schedule

On going project :

Lease Compliance Review

90% Finsihed

Schedule

Mo

Tu

We

Th

Fr

Sa

Su

Document Uploadl

Completed

Regulatory Check

Scheduled 10:00 AM

Bookkeeping & Real-Estate Accounting

End-to-end real estate bookkeeping including AP/AR, chart of accounts, monthly close, bank/escrow reconciliations, tenant ledgers, and vendor/utility matching, plus VAT preparation.

Daily Bookkeeping

Bank Reconciliation

Our Process

Our Simple, Smart, and Scalable Process

We follow a clear four-step approach, from understanding your support needs and designing the right service model, to assembling a dedicated team and integrating into your operations

Step 1

Discovery & Scoping

We start by analyzing your portfolio, tenant requirements, and support gaps.

Reviewing current operations

Portfolio Review

Tenants Needs

Workflow Map

Gap Analysis

Reviewing current operations

Portfolio Review

Tenants Needs

Workflow Map

Gap Analysis

Step 2

Designing the Right Service Model

Based on the scoping, we outline a tailored support model, from tenant care to payment handling.

  • Service Model Draft:
    Tenant Support: 24/7
    Payment Reminders: Automated
    Multilingual Support: EN/DE/FR
    Reporting: Monthly SLA-based

  • Service Model Draft:
    Tenant Support: 24/7
    Payment Reminders: Automated
    Multilingual Support: EN/DE/FR
    Reporting: Monthly SLA-based

  • Service Model Draft:
    Tenant Support: 24/7
    Payment Reminders: Automated
    Multilingual Support: EN/DE/FR
    Reporting: Monthly SLA-based

  • Service Model Draft:
    Tenant Support: 24/7
    Payment Reminders: Automated
    Multilingual Support: EN/DE/FR
    Reporting: Monthly SLA-based

Step 3

Team Assembly & Integration

We assemble a dedicated support team from our talent pool and integrate them into your operations.

Spectra Team

Client Operations.

Spectra Team

Client Operations.

Step 4

Support & Optimization

We monitor performance, track service quality, and refine workflows based on insights

Tenant Feedback

Collected & reviewed

SLA Performance

On track

Compliance Reports

Up to date

Tenant Feedback

Collected & reviewed

SLA Performance

On track

Compliance Reports

Up to date

Benefits

The Key Benefits of Spectra’s Real Estate Support

Discover how our dedicated support teams reduce overhead, improve tenant satisfaction, and streamline property management with smarter processes.

Increased Efficiency

Our dedicated teams handle daily operations, from tenant screening to payments, saving managers time.

Increased Efficiency

Our dedicated teams handle daily operations, from tenant screening to payments, saving managers time.

Increased Efficiency

Our dedicated teams handle daily operations, from tenant screening to payments, saving managers time.

Enhanced Tenant Experience

With multilingual support, quick maintenance response, and clear communication, tenants feel cared for.

24/7 Availability

We provide around-the-clock assistance for tenants and property managers, ensuring uninterrupted service.

Cost Savings

Cut overhead costs for office space, admin staff, and support resources by leveraging Spectra’s competitive pricing.

Compliance Confidence

Accurate reporting, secure document archiving, and compliance tracking keep your operations audit-ready.

Scalability & Growth

Scale your support services as your property portfolio grows, without the burden of hiring more in-house staff.

Pricing

Flexible Engagement, Competitive Pricing

Choose the right dedicated team model for your real estate support needs

Starter

For small portfolios testing outsourcing with essential support services.

What's Included:

Full-Time dedicated Agent

Tenant inquiries & communication

Lease administration basics

Payment reminders

SLA Coverage

Professional

Popular

For growing firms needing broader coverage and multilingual support.

What's Included:

Full-time Dedicated Agent

Full tenant lifecycle management

Payment tracking & reporting

Daily Bookkeeping & Reconciliation

Extended SLA-based delivery

Enterprise

For large-scale operations with advanced compliance and reporting.

What's Included:

5+ dedicated staff

End-to-end support & accounting

24/7 multilingual coverage

Regulatory compliance checks

AI Integration with client systems

Starter

For small portfolios testing outsourcing with essential support services.

What's Included:

Full-Time dedicated Agent

Tenant inquiries & communication

Lease administration basics

Payment reminders

SLA Coverage

Professional

Popular

For growing firms needing broader coverage and multilingual support.

What's Included:

Full-time Dedicated Agent

Full tenant lifecycle management

Payment tracking & reporting

Daily Bookkeeping & Reconciliation

Extended SLA-based delivery

Enterprise

For large-scale operations with advanced compliance and reporting.

What's Included:

5+ dedicated staff

End-to-end support & accounting

24/7 multilingual coverage

Regulatory compliance checks

AI Integration with client systems

Starter

For small portfolios testing outsourcing with essential support services.

What's Included:

Full-Time dedicated Agent

Tenant inquiries & communication

Lease administration basics

Payment reminders

SLA Coverage

Professional

Popular

For growing firms needing broader coverage and multilingual support.

What's Included:

Full-time Dedicated Agent

Full tenant lifecycle management

Payment tracking & reporting

Daily Bookkeeping & Reconciliation

Extended SLA-based delivery

Enterprise

For large-scale operations with advanced compliance and reporting.

What's Included:

5+ dedicated staff

End-to-end support & accounting

24/7 multilingual coverage

Regulatory compliance checks

AI Integration with client systems

FAQs

We’ve Got the Answers You’re Looking For

Answers to your questions about dedicated real estate support services.

What types of real estate companies benefit most from your services?

Can you handle multilingual tenant communication?

How do you support property maintenance requests?

What real-estate accounting & bookkeeping do you handle?

How long does it take to recruit and onboard a support team?

What types of real estate companies benefit most from your services?

Can you handle multilingual tenant communication?

How do you support property maintenance requests?

What real-estate accounting & bookkeeping do you handle?

How long does it take to recruit and onboard a support team?

Your Real Estate Support Team, in Weeks.

Hire, onboard, and scale, without the hassle.